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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Makes Us Different?

4/15/2019 (Permalink)

Why SERVPRO What Makes Us Different? SERVPRO of Western O'Fallon / Wentzville

Every morning at SERVPRO of Western O'Fallon / Wentzville we have a team meeting that includes all of the field technicians, repair professionals and office personnel.

Greg Young, one of our owners, conveys to everyone that you cant just say you are the fastest and the best.  You have to go out there and be the fastest and the best.  We believe that offering the best customer service and expert advice as fast as possible is important. Our people all train daily on providing the highest level of customer service, communication and consultation skills to each customer no matter the size or nature of the job.

Deep Clean

4/13/2019 (Permalink)

Commercial Deep Clean Have Your Business Deep Cleaned

I have lived in Wentzville my whole life and every year like clockwork spring hits and I do not want to be inside cleaning.  However it always feels so good to have the whole house clean from top to bottom windows and all.  Much like our home our businesses need to have a deep clean once a year also.  Schools are a big one.  Every year at the end of the school year they have to get in there and clean and disinfect the whole place so when the kids come in for the next school year there is no trace of last years winter flu hanging around.  This does not just apply to schools all business need a good cleaning and disinfecting at least once a year.  It is a proven fact that clean businesses are more profitable.  SERVPRO of Western O'Fallon / Wentzville has the professionals and the equipment that can do that in a more cost effective manner.  Call us today for a quote on having your business cleaned.  Or your home!

We Are The Best!

4/13/2019 (Permalink)

When disaster hits you want to call someone that you know you can count on and that you trust.  SERVPRO of Western O'Fallon / Wentzville is that person.  We have a 5 star rating on Facebook, Google and Yelp.  Our testimonials from past customers says it all.  We are a family owned business that hires based on customer service capability.  Our workers are required to treat each job as if it were their grandmas house or business.  They do an excellent job at that.  Greg and Joanne Young, the owners, have customers that go out of their way to call them and brag on our tech crew.  They want them to know how helpful, kind and polite they were through the whole process.  We take great pride in what we do and it shows.  Take a minute to put our phone number in your phone so that if you have it at your fingertips when you need it.  File it under Help so it is easy to remember.  That number is (636)856-9700.  We will be there when you need us!

Running a Clean Business

4/12/2019 (Permalink)

Commercial Running a Clean Business We Do Commercial Cleaning

When you are running a business and a catastrophe strikes you have got to get it cleaned up and get back up and running quickly.  Did you know that SERVPRO of Western O’Fallon/ Wentzville is available 24 hours a day to do just that for you?  We are experts in restoration services.  We can handle just about anything you throw at us.  We do fire restoration, mold restoration, Water restoration along with electronic restoration and document drying.  We don’t just handle catastrophes.  The cleanliness of your business speaks a lot about you.  We do all types of cleaning from celling to floor.  No job is to big or too small.  For all of your cleaning needs call SERVPRO of Western O’Fallon / Wentzville.

Missouri Storms

4/12/2019 (Permalink)

Storm Damage Missouri Storms Missouri Weather!

Something that I think all of us can agree on living here in the Wentzville, O'Fallon area is that if you don't like the weather today wait a few hours it could change.  We had a crazy cold and snowy winter.  That caused a lot of broken pipes and flooded basements.  We then went right into our wet rainy spring not to mention all of the snow melt from not just around here but also north of us, causing our sump pumps to work overtime and just not be able to get the job done so we have had a lot of flooded basements.  Spring and fall are both times that we have heavy winds causing roof damage resulting in wet attics.  With our dry hot summers there is a big worry of fires.  So here in Missouri no matter what the storm is SERVPRO of Western O'Fallon / Wentzville can make your home "Like it never even happened."

We Are Your Go To Guy!

4/11/2019 (Permalink)

Why SERVPRO We Are Your Go To Guy! We Are There 24/7

Why SERVPRO of Western O’Fallon / Wentzville you might ask yourself.  Well here are a few reasons.  Are you a property manager?  If so, did you know that we do move outs?  That’s right!  When you have a tenant move out and you are left with a nasty mess we will come in and deep clean the whole place giving you the time and freedom to do what you do best and that is, find new renters.  Are you a home owner that is trying to sell your home, but you are having a hard time because your house smells like your dog?  We can come in and clean your floors your airducts and do an ozone treatment to get rid of the smell of your dog for good.  Are you a home owner that has quit smoking, but you can still smell it in your house?  We have a way of getting rid of the smoke smell for good.  Not just masking it with paint and smelling sprays.  But for good.   Are you an insurance agent who would love to have a company that you can send your clients to who you know will treat them like their own family member?  Well look no further because we are well known for that kind of treatment.   Are you the head maintenance person for an office building that had a sprinkler head get broke during construction and you need to get all the offices up and running like yesterday?  We are also that guy.  We are available 24/7 and can get to you within an hour if needed.  So, you see no matter who you are or what your cleaning issue SERVPRO of Western O’Fallon / Wentzville is your answer.

Why SERVPRO of Western O'Fallon/ Wentzville?

4/10/2019 (Permalink)

Why SERVPRO Why SERVPRO of Western O'Fallon/ Wentzville? Owners On The Job

Have you asked yourself the question Why SERVPRO?  Well here it goes.  SERVPRO of Western O’Fallon/ Wentzville is a family owned business.  Greg and Joanne Young, the owners, decided in 2017 that they were going to leave the corporate world and create a work environment that not only them as the owners can be proud of but also employees.  They have put their harts’, souls and life savings into this company.  They do everything it takes to grow their business with word of mouth.  They run their business by not asking their employees to do anything that they would not do themselves.  And they expect nothing less but the best customer service from their employees.  If you want to do business with the best than look no further than SERVPRO of Western O’Fallon / Wentzville.  Call us for Carpet Cleaning, Tile and grout cleaning, air duct cleaning, Fire water and mold restoration, Commercial and residential.  If you can’t or don’t want to clean it, we can! 

Local Business Catches on Fire

4/3/2019 (Permalink)

Commercial Local Business Catches on Fire Ice Blasting!!!!

When a local business catches fire it leaves a big job behind.  In an effort to get them up and going as soon as possible it was all hands on deck.  There were several different SERVPROs that jumped in and helped on this one.  Our tech Mike used a Dry Ice Blasting machine to get the soot off of the inside and the outside of the building.  By using a dry ice sandblaster he was able to get it all clean even better than it was and not have the mess of dirty soot water that you would have had if he would have used a power washer.

How Long Does It Take Water To Destroy a Home and Its Content

4/2/2019 (Permalink)

Water Damage How Long Does It Take Water To Destroy a Home and Its Content Water Damage

How long do you think it takes water to destroy a home and its contents?  When it comes to water damage time is of the essence.  You know the old saying time heals all wounds?  Well that is not the case when the wound is a flooded house.  Here I am going to go over a time line of the destruction water can cause when not cleaned up at all or not cleaned up properly.

Within minutes-

Water contamination will spread quickly.  Furniture that is sensitive to moister will begin to turn a white color.  And furniture that is on carpet will bleed to the carpet causing unrepairable stains.

Within hours-

Your furniture will delaminate and swell and basically be destroyed.  The house will begin to smell because normal household odors will be amplified.  Colors on all the colorfast materials in your home will then begin to bleed.

Within days-

Fungi begins to appear, along with a musty odor.  This is the point that your wood is going to warp.  Wood floors will become unsalvageable.  Your wallpaper and paint are going to start to blister and peel away from the wall.

Within weeks-

Mold will have set in.  Anyone living in the home will need to move out for health reasons and the structure will need to be completely gutted. 

Knowing all of this you now see how important it is to get a reputable company, like SERVPRO Western O’Fallon/ Wentzville out on the job.  We are available 24/7 so that we can get to you most of the time within an hour and start to get your life put back in order with minimal damage.

What Is Mold

4/2/2019 (Permalink)

What Is Mold?  Mold, according to Wikipedia, is a fungus that grows in the form of multicellular filaments called hyphae.  In contrast, fungi that can adopt a single-celled growth habit are called yeasts.  Sounds very technical.  What you probably are wondering is- What does mold look like?  Can it make me sick?  Is it dangerous? And How do I get rid of it?  So, let me be a little clearer for you.  Mold comes in several different colors.  There is green mold.  This is the mold you will find on bread in a fuzzy patch.  It is penicillium mold and is not usually dangerous if you accidently consume it.  The most common type of mold that you want to worry about is known as Black mold.  It is commonly found on foods and in your air conditioning systems.  You may also find it on the back of toilets, painted surfaces and air ducts.  For the most part it is nontoxic, but it can trigger some bad allergy type symptoms.  Mold is not something you want to mess around with.  To get rid of it you can call us at SERVPRO of Western O’Fallon/Wentzville.  We have the proper safety equipment, and the proper tools to remove it and remove it for good.  There are some home remedies that you can find on the internet.  However, for the most part this is not a permanent cure for your mold problem.  Our team of trained techs can get rid of your problem for good.

Why Use A Restoration Company

4/2/2019 (Permalink)

Why SERVPRO Why Use A Restoration Company SERVPRO of Western O'Fallon / Wentzville

Why should you use a restoration company for your job instead of trying to save money by doing it yourself?  This is a question that I am sure you have all asked yourself at one time or another.  Who doesn’t like to save money?  Am I right?  Well that right there is your answer to why you should use a professional/ reputable restoration company.  Here let me explain how that can be.  I mean how on earth are you going to save money by hiring a company as apposed to doing it yourself?  Let’s say that your basement flooded.  You think, I got this.  It is just the basement.  I can use my shop vac and get the water out of here.  So, you go at it.  1st of all your time is worth something.  If you are in your basement running the shop vac you are not at work making (you guessed it) MONEY.  So, let say it is on the weekend and work is not an issue.  You are only missing your daughter’s softball game, that night out with your wife or your friends, and the relaxation that you worked so hard all week to get.  All part of being a home owner, right?  Ok so you vacuumed up the water with your shop vac and it seems to be dry.  Guess what it is not.  There is no way that you can get out all the moister from a flood with a shop vac.  Not to mention that the moister that was in the air the whole time you were doing that has now gotten into the ceiling and walls.  So, it looks clean and dry for now but within the next couple of weeks you will start to see mold grow.  And what about your furniture that was ruined by not getting it out and cleaned up fast and properly.  Now you have a whole new set of problems.  By getting our certified trained team of technicians at SERVPRO of Western O’Fallon/ Wentzville in there right away you will save yourself time money and headache.

The Different Types Of Flooding

4/2/2019 (Permalink)

Water Damage The Different Types Of Flooding Flooded Basement

What does flood damage restoration entail?  Flooding from storms require a whole different type of remediation.  You see if you have a bathroom flood from say a tub over flowing.  That is a clean water flood.  However, when you have a flood in your home do to heavy rains that is water that is very possibly contaminated.  It could have sewage that contains harmful bacteria and fecal matter.   No matter what kind of flooding you will want to react as quickly as possible.  The faster you react the less expensive your damage will be.  No matter what kind of flooding you have you will want to put it in the hands of experts that are trained to handle the situation.  Time plays a big part in the amount of damage a flood does.  Flooding is nothing to mess around with.  You are going to want the proper equipment in there to get the job done and done right.  When a professional company like SERVPRO of Western O’Fallon/Wentzville comes in to do a flood damage restoration job for you they will handle It accurately and professionally every step of the way.  They will first inspect the job, extract the water, clean al of the furnishings and the structure, deodorize, dry the air and do any mold remediation that needs to be done.

Attention Property Managers

4/2/2019 (Permalink)

Commercial Attention Property Managers Before and After

Attention all property managers.  Have you ever had that one tenant that moved out and left your place a complete disaster?  I am talking food that has been stuck in the fridge drawer for years and even more gross something in the freezer that you don’t know what it is.  Maybe they even left unwanted items there also like a desk and a couch because they were just too hard to move.   The stove and the oven both look as if they have never been cleaned.  And the toilet has black mold growing in it.  This is exactly the kind of job that you as a property manager do not need to deal with.  Every day you are in that property cleaning it is another day that you have not been able to work on getting it rented out again.  And isn’t that where the real money is?  SERVPRO of Western O’Fallon / Wentzville can do that clean out for you and even dispose of the items left behind.  Call us today for a quote.

FREE Hotel Night Stay

4/1/2019 (Permalink)

Fire Damage FREE Hotel Night Stay Fire Victim Hotel Stay

When a fire strikes, the last thing you need to worry about is where are you going to go.  At SERVPRO Western O'Fallon / Wentzville we will put you up in one of our local luxury hotels that will also provide you with a full breakfast.  All you have to do is go there and tell them that SERVPRO Western O'Fallon/Wentzville sent you and that we are taking care of your 1st night's bill.  They will get you a room along with a care package from us.  We want to do what we can to help alleviate your issues.  We can help you from start to finish.  We also will work directly with your insurance agent.  When you are able to return home it will be "Like it never even happened." 

Prepare your home and yourself

3/27/2019 (Permalink)

Storm Damage Prepare your home and yourself Be sure your drain system for your house is working properly.

We had a pretty bad winter here in Western St. Charles County.  But really it was even worse north of us.  The weather is starting to look better, and we are all itching to get outside.  But we have not made it out yet.  Spring in Western O'fallon and Wentzville are known to bring some heavy rain along with winds.  This can be very damaging to your home if you do not get it ready.  So, it is a good thing you want to get outside because I am going to have you put a few things on your to do list to help prevent you from having to call SERVPRO.  The heavy snows may be long gone for the winter, but the effects are just starting to roll down.  When the north gets as much snow as they did were do you think it goes when it melts?  If you guessed down the Mississippi you would be right.  We are more than likely going to experience some major flooding in our area this spring.

So lets get started on that to do list as soon as possible.

  1. Inspect your roof and your siding. In heavy winds if you have loose siding or shingles, they will more than likely blow away.  When that happens, you may end up with a lot of damage inside your home.
  2. As a rule, Shredded bark of mulch is a better landscaping to have than rock in the event of heavy winds. Bark or Mulch will do way less damage than rock if picked up and thrown around by winds. Butt there are really pros and cons both ways for that.  I just thought I would point that quick tip out.
  3. Clean up and trim any shrubs and trees. In the event of high winds weak branches could break and fall on your roof or through a window. Dead and loss branches in the shrubs can also do some damage.
  4. Check your cutters and down spouts. If your draining system for your house is not working right than all the prep in the world won’t help you.  I am sure you cleaned out all your leaves in the fall but get up there and make sure that they are still there.  And If you have not taken down your Christmas lights for goodness sake do that while you are up there.  Also check and make sure nothing is loose.  Now check the down spouts.  Are they secure?  Are they pointed away from the house?  Do they come at least 3 ft away from your house?
  5. And of course the sump pump. Your sump pump is going to do some major work this year. A lot of people hardly ever go into their basement.  You need to go down and check on your sump pump and be sure it is working properly.
  6. Last but not least get yourself ready. Make sure your flashlights have working batteries. And go over an action plan with your family.  Better safe than sorry!

If all else fails know that SERVPRO of Western O’Fallon / Wentzville is there for you.  Call us any time of the day or night.  We are ready 24/7/365.

Gear Up For Spring

3/21/2019 (Permalink)

Water Damage Gear Up For Spring Don't Let Mother Nature Get The Best Of You This Spring

There are some things that you as a homeowner can do to help prevent water damage to your home. Spring is known for rain. Here in the Western O’Fallon / Wentzville area we have for sure been dumped on by mother nature this past winter so let’s get ourselves geared up for a heavy weather spring. Expect the worst and hope for the best. So here are a few things you can do.

  • Check your gutters. I am sure you all cleaned them out this past fall (wink wink) It is still good practice to check them again for the spring. While your up there please take down those Christmas light if you haven’t already. LOL
  • Inspect your roof at least once a year. This is just good practice. We had some heavy winds last week. It would be a lot easier to replace some shingles on your roof than to repair and replace your ceiling, insulation and floors. If you are not sure who to call Dawson Roofing in Flint Hill is good.
  • So those are some things you can do to your house but let’s not forget the landscaping. The weather is getting nicer and we are all looking for things to do outside anyway right? Go ahead and take the dog for a walk but after that do these few things to help prevent yourself from having to call SERVPRO of Western O’Fallon / Wentzville.
  • Be sure when choosing what to plant that you keep plants with invasive roots away from your foundation and also any pipes or water lines buried in your yard.
  • Trees are for sure a great addition to your landscaping but make sure that there are no branches that will damage your siding or roof in a storm.
  • This probably goes without saying but make sure that your drains are on a downhill slop away from your foundation.
  • I know we all love a sprinkler system but be sure they are not spraying water at your foundation.
  • If you have done all of this and still find yourself in a bind do no hesitate to call us 24/7. Water damage is one of those things that become more and more costly over time. You do not want to leave it sit. Also keep in mind that not done properly you may be calling us for mold damage in the future.

storm damage can lead to Mold

3/21/2019 (Permalink)

Storm Damage storm damage can lead to Mold Call SERVPRO Western O'Fallon / Wentzville in case of emergency!

In Western O'Fallon / Wentzville we see all sorts of weather patterns.  It looks like we made it through the bad winter storms and heavy snows however now is when the melting snows from our friends in the great north are coming down and flooding our area.  All of our sump pumps are working overtime to keep our basements dry.  We also are going to start in with spring showers.  This is the time when sump pumps tend to die on us due to over use.  I would suggest that you go to your basement and check on that about every other day.  In the event that it does stop working keep in mind that SERVPRO O'Fallon / Wentzville can help.  If water is not properly cleaned up and thoroughly dried it can and will turn into mold.  Mold grows and spreads fast.  One of the biggest problems with mold is that you don't always see it.  You may not realize it is there until it makes you sick.  So as you can see it is very important to keep a close eye on your sump pump.

What should I expect from a true mold removal professional?

3/14/2019 (Permalink)

Mold Remediation What should I expect from a true mold removal professional? Mold Removal

Any Professional Mold removal professional should be able to explain to you your mold removal project in a way you can understand.  If your contractor is unable to explain the basic processes and steps of mold remediation and removal in a way that you understand than they are maybe not a good fit for you.  If they are trying to confuse you about the process and scare you into hiring them, do NOT hire them.

Here are some things to expect from a professional-

  • When dealing with Mold proper safety gear should always be warn from head to toe.
  • The work area needs to always be sealed off.
  • Professional equipment such as HEPA air scrubbers, HEPA vacuums, commercial-strength dehumidifiers, etc. are very expensive and regular handymen won’t have that stuff.
  • Once the mold is physically removed the air should be cleaned of airborne mold spores using HEPA air scrubbers and air exchange.       In other words, all the bad air needs to be replaced with good clean air.
  • When vacuuming and using air scrubbers for mold remediation, the filters used should be High Efficiency Particulate Air (HEPA). HEPA filters are the only filters designed get particles as small as mold spores.
  • Moldy porous building materials like drywall, insulation and baseboards are relatively inexpensive to replace and difficult to impossible to restore to their previous uncontaminated condition. Therefore, they are removed.
  • A professional will use an antimicrobial chemical to clean any remaining mold and mold stains after they demo the job.
  • A professional will often use a sealer or encapsulant to make the treated areas more resistant to water damage, mold, and odor control.

SERVPRO of Western O’Fallon / Wentzville will meet the highest of standards and will be there for you to make your mold project “Like it never even happened.”

Faster to any disaster

3/14/2019 (Permalink)

Why SERVPRO Faster to any disaster Let us be your hero

When you have a disaster strike your home the amount of time it takes to get a restoration company in there and working can make all the difference in the world. If your house catches on fire and the fire department comes and puts it out that water is just going to stay there and drip and spread. If you get a restoration company in there right away it can be the difference between saving Great Grandmas hope chest and it being a total loss. SERVPRO of Western O’Fallon / Wentzville is there at anytime of the day or night. Your belongings will get treated as if they were our very own. We did not get a 5 star overall rating in Google, Yelp and Facebook by being anything but the most professional company out there.

Introducing Our Newest Team Member

2/22/2019 (Permalink)

Why SERVPRO Introducing Our Newest Team Member Brett Gittemeier Marketing Rep.

We are very excited to introduce to you our newest team member, Brett Gittemeier.  Brett comes to us with a natural ability to network and build relationships.  If you have a store front in the Western O'Fallon /Wentzville area you will more than likely be seeing him soon.  Brett will be doing a lot of relationship building through both Face to Face and Social Media.  Brett is the member of a BNI (If you are also and you need a sub feel free to give him a call- 636-856-6202) along with the Western St. Charles County Chamber.  Within that chamber he is also the member of a leads group.  Brett is excited to get out there and meet people.  If you have someone you are looking to connect with let him know so he can try and help you out.  Brett would love to connect with everyone and is especially interested in making connections with Property managers, apartment complexes, churches, and assisted living facilities.  You can reach Brett at (636)856-6202 or by email at SERVPROWOW.Brett@gmail.com  

Lending a Helping Hand (& Truck) to Collect Toys for the St. Charles's Little Black Book's Brr Bash

12/19/2018 (Permalink)

Community Lending a Helping Hand (& Truck) to Collect Toys for the St. Charles's Little Black Book's Brr Bash Loving our jobs!

On Dec 7th, SERVPRO of Western O'Fallon/Wentzville was happy to help out and go around the St.Charles and St. Louis county area to pickup toys that had been collected by local businesses for the Little Black Books 2019 Annual Brr Bash. It was a joy seeing so many people and businesses work together, from florists to insurance agents, to collect toys for kids to help them have a good Christmas. The Little Black Book has collected a total of 37,000 toys since they started the Brr Bash 6 years ago! We were honored to be part of such an amazing event and to help support such a great cause!  Because of this one event there were well over 6,000 kids in our area that woke up Christmas morning to a brand new toy.  

Be Prepared for Snowstorms this Winter in St. Charles County

11/16/2018 (Permalink)

Storm Damage Be Prepared for Snowstorms this Winter in St. Charles County Hwy 40 WB and Hwy K exit early Thurs morning (11/15/18). The snow plows were out, but the snow kept coming making it hard to keep the roads clean.

We are currently in our first snow storm of 2018 here in St. Charles County. While the kids are enjoying their snow day and snowball fights, we still need to recognize that some these storms can be dangerous, and we need to be prepared. Unfortunately, some storms can come along with ice or last several days making leaving the house no longer an option. Here are a few tips to help make sure you are prepared  for when/if we do experience a bad storm:

  • Create an emergency supply kit for your car. Include jumper cables, sand, a flashlight, warm clothes, blankets, bottled water, and non-perishable snacks. Keep the gas tank full.
  • Stay off roads if at all possible. If trapped in your car, then stay inside.
  • Know your area’s risk for winter storms. Extreme winter weather can leave communities without utilities or other services for long periods of time.
  • Prepare your home to keep out the cold with insulation, caulking, and weather stripping. Learn how to keep pipes from freezing. Install and test smoke alarms and carbon monoxide detectors with battery backups.
  • Gather supplies in case you need to stay home for several days without power. Keep in mind each person’s specific needs, including medication. Do not forget the needs of pets. Have extra batteries for radios and flashlights.
  • Learn the signs of, and basic treatments for, frostbite and hypothermia.
  • Use generators outside only and away from windows.

Source: Ready.gov

Helpful Cooking Fire Prevention Tips for Thanksgiving

11/12/2018 (Permalink)

Fire Damage Helpful Cooking Fire Prevention Tips for Thanksgiving Use these helpful tips to help prevent cooking fires in your home.

Thanksgiving is next week, so SERVPRO of Western O’Fallon/Wentzville wanted to remind you of some cooking facts to be aware of to help prevent home fires through all the hustle and bustle

  • Thanksgiving is the peak day for home cooking fires.
  • Unattended cooking is the leading factor in home cooking fires, so stay in the room where/when the cooking is taking place.
  • Two-thirds of home cooking fires started when food or other cooking materials caught fire, so always be aware of what is on or surrounding the stove/oven.
  • Clothing was the item first ignited in less than one percent of these fires, but these incidents accounted for 18 percent of the cooking fire deaths.
  • Ranges accounted for the largest share (62 percent) of home cooking fire incidents.
  • More than half (55 percent) of reported non-fatal home cooking fire injuries occurred when the victims tried to fight the fire themselves.
  • Frying poses the greatest risk of fire.

Source:  National Fire Protection Association

Help Prevent Frozen Pipes this Winter in St. Charles County

11/12/2018 (Permalink)

Water Damage Help Prevent Frozen Pipes this Winter in St. Charles County Don't let frozen pipes make you spend more this holiday season.

Winter is here!!! (Yes, that is a Game of Thrones reference for any of you GoT fans.) The temperature has started falling (and fast) in the St. Charles County area, so SERVPRO of Western O'Fallon/Wentzville wanted to share a few tips on how to prevent some pretty nasty water damage by preventing your pipes from freezing this winter. 

  • Keep your garage door(s) closed, especially if there are any water supply lines in there.
  • Open kitchen and bathroom cabinet doors help warm air to circulate around the plumbing (don't forget to remove anything harmful to little ones or pets beforehand).
  • Let the cold water drip from a faucet, even a trickle can help!
  • Keep the thermostat consistent day and night
  • If you plan on leaving for an extended amount of time, leave your heat set at no lower than 55 degrees.
  • For long term help, add insulation to attics, basements, and crawl spaces.

Source: Consumer Reports

SERVPRO of Western O'Fallon/Wentzville Helps "Arrest Hunger"

10/28/2018 (Permalink)

Community SERVPRO of Western O'Fallon/Wentzville Helps "Arrest Hunger" Helping Arrest Hunger in 2018

Community is very important to SERVPRO of Western O'Fallon/Wentzville, and because of that we are always looking for a way to lend a hand to help out in the community when possible. For the month of Oct some of the surrounding police departments (Wentzville, O'Fallon, and Lake St. Louis PD) were participating in a food drive called "Arrest Hunger". When we heard about the food drive we knew we wanted to help such a wonderful cause. The next day we went up to the store, purchased several carts of food, went back to the office to separate, and went to deliver to all three departments that we knew were participating. We are so appreciative of each of those departments for the kindness they showed us while we delivered the food, and the time and dedication they show the community everyday. We are so lucky to have such great officers in our community, and look forward to help "Arrest Hunger" again next year! 

Home Fire Safety Tips

10/16/2018 (Permalink)

In observation of Fire Prevention Week last week (Oct 7-13), we wanted to post some helpful facts/tips to prevent home fires. 

  • Keep an eye on what you fry.” Stay in the kitchen when frying, grilling or using an open flame.
  • 3 feet from the heat.” Furniture, curtains, dish towels and anything that could catch fire should be kept at least 3 feet from any type of heat source.
  • Never smoke in bed.
  • Make sure all large and small appliances are plugged directly into wall outlets.
  • Matches and lighters should be locked away.
  • Make sure you have working smoke alarms. Different types of smoke alarms, ionization and photoelectric, detect fire in different ways. Experts recommend having both types in your home.
  • Change smoke alarm batteries every year unless it has a long-life battery.
  • Replace smoke alarms every ten years.
  • At least twice a year, use your home fire escape plan to practice your 2-minute drill with all your family members. Practice makes perfect! After each fire drill, mark down your escape time.
  • Try to find at least two exits that can be used to get out of every room.
  • Make sure everyone can escape in 2 minutes or less, and try to find at least two exits that can be used to get out of every room.

 Source: American Red Cross

Conditions in your St. Charles County Homes Might be Right for Mold

8/24/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  

These conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Common Molds Found in Homes:

  • Aspergillus is a common allergenic mold found in households. This mold is most commonly found on foods and found in air ducts. This mold is usually characterized by fuzzy green and white spores.
  • Cladsporium is a mold characterized by dark green or brown suede-looking spores.  It's very unique that this mold can grow in both warm and cold environments unlike most molds that either do better in warm or cool environments.
  • Stachybotrys, also known as black mold, is a toxic mold due to the mycotoxins it can create. It is characterized as very dark green and black with a very slimy texture. this "black mold" likes to grow in wet areas with high humidity levels.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Western O'Fallon/Wentzville to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today: 636-856-9700

What to Do if You Find Mold:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western O'Fallon/Wentzville for mold remediation services.

Lightning Preparedness

8/23/2018 (Permalink)

Storm Damage Lightning Preparedness "When thunder roars, go indoors"

Don't let the calm before the storm fool you

While Missouri hasn't had as much severe summer weather as usual, it is important to brush up on storm safety. Severe weather safety is especially important during the warmer months. Did you know that most lightning strikes occur in the summer months, especially July, during the afternoon and evening? Your chances might be relatively low for being struck by lightening, but Lightning is a leading cause of injury and death from weather-related hazards.

Lightning Safety Tips:

  1. If you hear thunder, remember the phrase "when thunder roars go indoors". Lightning always accompanies thunder. 
  2. If caught outside avoid the following: Open areas, high ground, standing or leaning on concrete floors/walls, and any metal objects. All of these are areas most likely to be struck by lightning. 
  3. Avoid water; do not bathe or swim. Lightning is very likely to strike open bodies of water and travel through the metal plumbing in your house.
  4. Try not to use stoves, dryers, washer, or any other electronics plugged into the wall during a storm with lightning. This is because lightning can travel through electrical systems.
  5. Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices.

Please remember that lightning can travel 5-10 miles away from the thunderstorm and strike the ground without storm clouds looming overhead. The storm doesn’t have to be overhead in order for you to be struck so always listen for thunder in the distance when there's moderate risk for severe weather.

If lightning strikes your home, you can trust SERVPRO of Western O'Fallon/Wentzville with your storm restoration needs. Call 636-856-9700 to make your home look "Like it never even happened".

Emergency Preparedness Month-Businesses

8/23/2018 (Permalink)

50% of Businesses permanently shut down after a disaster. Don't let your business be the half that shuts down for good. 

As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow. This September, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. When fire and water cleanup is needed, getting help is now quicker and easier using the SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time.

The SERVPRO® Emergency READY Profile Advantage

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.You'll have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens."

Avoid Garage Fires

8/8/2018 (Permalink)

Fire Damage Avoid Garage Fires You can avoid disasters like this in your home by following SERVPRO's fire prevention tips.

As wildfires rage on the west coast of the United States, the region of Western O'Fallon/Wentzville has faced many household fires of our own. Our franchise has seen two garage fires in the past two months and we feel it is important to remind homeowners that fire safety is essential for your entire property. Many people do not realize the potential hazards lurking in the garage that could ignite a fire. 

Garage Fire Hazards

For many homeowners, the garage is a extended storage space for cars, lawn care equipment, and appliances such as fridges and deep freezes. These household items seem harmless, but with the right combination these items could turn dangerous. Anyone that works on cars knows that when there is work being done on a vehicle, there are messes bound to happen with motor oil and other flammable liquids that are a fire hazard. For many people who take smoke breaks in the garage, cigarette ashes in an ash tray can turn dangerous if spilled or even if there are flammable items near by in dry conditions. 

Keep your Garage Safe

  • Keep a fire extinguisher in the garage
  • Install smoke alarm in garage
  • Store dangerous products in safe places (example: store combustibles away from sources of heat, such as space heaters, furnaces and boilers.
  • Store flammable products such as  spray paint and paint thinner in a dedicated storage space in garage. 
  • Keep water nearby

If tragedy strikes your home, you can count on the professionals at SERVPRO of Western O'Fallon/Wentzville. Call (636) 856-9700

Emergency Ready Profile

8/2/2018 (Permalink)

Why should you plan for a disaster at your place of business before it happens?

Many business owners have caught themselves asking this question or even "How do I plan for something that hasn't happened yet?". The first question can be answered simply by stating; a recent study showed that HALF of all businesses that closed due to a disaster NEVER reopened. Wouldn't you rather be safe than sorry when it comes to your business or home? Answering how to prepare for a disaster is also simple if you have SERVPRO on your side. SERVPRO offers a FREE Emergency Ready Profile that can help your business recover from emergencies faster. 

What's included in an Emergency Ready Profile?

  • A FREE assessment of your facilities
  • A concise profile document that contains only the critical information needed in the event of an emergency. This will save you time searching for necessary contacts during an emergency.
  •  A guide to help you get back into your building following a disaster. By having an immediate plan of action available to your employees, they save time calling you for a plan of action to use during the disaster. 
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin without unnecessary calling to find a restoration company. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. These details can also include pictures of these shut-off valves and other important locations. 

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you Ready for whatever happens?”

If you're interested in setting up an Emergency Ready Profile in your home or business, call SERVPRO of Western O'Fallon/Wentzville at (636)856-9700

Post Construction Services

8/2/2018 (Permalink)

Once the floor is down and the drywall is up, it's time to remove any dirt or debris from construction in order to lay carpet, paint, and before many other final touches can be made. 

You start it, we finish it!

Building a commercial facility comes along with many important factors such as safety, making sure there's enough materials, meeting customer expectations, and finally meeting the final deadlines. You can trust your SERVPRO of Western O'Fallon/Wentzville to help you meet the deadlines of your construction projects. Some post-construction services include:

  • Post-construction cleaning
  • Dehumidification and drying
  • Final cleaning
  • Fast-Track drying
  • Emergency Response, restoration, and cleanup services. 

Dehumidification and Drying

During the construction of any building, moisture can get trapped inside the structure before construction is complete. Excessive moisture trapped in buildings could result in mold growth that could slow down the construction process, or even result in a bad reputation if unnoticed. SERVPRO of Western O'Fallon/Wentzville uses the best equipment, cleaning products, and techniques to eliminate moisture and prevent mold growth. 

Final Cleaning

When you leave the job-site, you want the facility to looks its best when the doors open. SERVPRO of Western O'Fallon/Wentzville provides cleaning services to give the building that little extra shine to wow the owners. Services included in final cleaning:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceiling, wall, and fixture cleaning
  • Deodorization
  • Air duct cleaning
  • Debris removal if necessary
  • Window cleanings

The last thing anyone wants in a building under construction is fire damage, water intrusion, or mold growth. SERVPRO of Western O'Fallon/Wentzville professionals provide 24-hour emergency services.

For all your post construction needs, call SERVPRO of Western O'Fallon/Wentzville at (636)856-9700

It's the Water you don't See that Causes the Most Damage

8/2/2018 (Permalink)

Water Damage It's the Water you don't See that Causes the Most Damage This water damage in a homeowner's basement is evident by the wet footprints made in the carpeting

Home is Meant to Be your Safe Haven

Your home is most often a place of relaxation and safety, but when water starts to leak, your home could become a source of stress very fast. The possibility of harmful mold, rotting wood, and other unseen damages could affect the structure of your home and the health of your loved ones if it isn't addressed fast enough. Once you see the signs of a leak or water damage, it's time to call the professionals at SERVPRO of Western O'Fallon/Wentzville. These re the most common signs of water damages:

  • Musty smells
  • Mold growth on surfaces inside of home 
  • paint peeling away from walls
  • floors warping or buckling
  • Sagging in walls and ceilings is a sign of retained water that must be extracted
  • Discolored patches along walls or ceiling that may appear as a stain
  • Water pooling next to house with rain

If you notice any of these signs in your home you can trust SERVPRO of Western O'Fallon/ Wentzville professionals to safely clean and restore your home with the following procedures:

  • Identify source and type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises for any other hidden moisture
  • Perform emergency water extraction
  • move and block furniture and contents
  • Inspect carpeting along with the carpet padding and provide service
  • Apply necessary treatments such as disinfectants or deodorization
  • Utilize advanced drying and monitoring equipment
  • Dispose of debris

Are you Prepared for Severe Weather?

8/1/2018 (Permalink)

Unexpected emergencies like severe weather call for immediate action.

SERVPRO of Western O'Fallon/Wentzville knows immediate reaction to the disaster is important to helping you get your life back to normal. Though our atmosphere has been calm over the St. Louis area, we can't turn a blind eye to living on the edge of tornado alley. Missouri often faces severe weather due to its position in the country. The Midwest region is in a location where warm fronts and colds fronts often meet, creating severe weather patterns from time to time.

What is a thunderstorm exactly? A thunderstorm is a rain shower during which you hear thunder. A thunderstorm is classified as “severe” when it contains one or more of the following:

  • Hail (one inch or greater)
  • Winds in excess of 58 mph 
  • Structural wind damage 
  • Tornado

What should you do during a thunder storm? 

  • Use a battery-operated NOAA Weather Radio for updates from local officials. 
  • Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use. 
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage. 
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity. 
  • Stay away from windows and doors, and stay off porches.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area. 
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas. 
  • Avoid contact with anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles. 
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.

After the storm is over

  • Never drive through a flooded roadway. 
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms. 
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked. 
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately. 
  • Watch your animals closely. Keep them under your direct control. 
  • If you have storm damage to your home or property, call your SERVPRO of Western O'Fallon/Wentzville at (636)856-9700. Timely mitigation is key to minimize secondary damages caused by severe storms

Severe Weather Emergency Kit

8/1/2018 (Permalink)

When severe weather strikes, will your family be prepared?

SERVPRO of Western O'Fallon/Wentzville recommends that every homeowner have supplies on-hand for all natural disasters with a moderate possibility of occurring where you live.

Your Storm Emergency Kit should include:

  • Water (one gallon per person per day) 
  • Food (non-perishable 3-day supply) 
  • Manual can opener 
  • Battery operated radio, preferably a NOAA Weather Radio with tone alert and extra batteries 
  • Flashlight and extra batteries 
  • First aid kit m Whistle to signal for help 
  • Clothing 
  • Dust masks or bandanas 
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities 
  • Local maps 
  • Hygiene items 
  • Important documents such as copies of insurance policies, identification and bank account information 
  • Cash 
  • Fire extinguisher 
  • Matches in a waterproof container

Clean Water Damage Tips

8/1/2018 (Permalink)

Water Damage Clean Water Damage Tips This is an example for why you never turn on ceiling fixtures if the ceiling is wet.

When water takes over your home, its important to know what to do and what not to do. The first thing a homeowner should do is determine if the water damage is from a clean water source(bathtub overflow, washer leak, ice-maker leak etc.) or a contaminated one (ex. sewage). If you find water damage in your home, don't hesitate to call SERVPRO of Western O'Fallon/Wentzville.

Water damage from a clean water source:

SERVPRO of Western O'Fallon/Wentzville has broken down these water damage tips into a simple list for homeowners.

What to do with water damage from a clean water source:

  • Shut off the source of water if possible or contact a qualified party to stop the source of water. 
  • Turn off circuit breakers for the affected wet areas of the building if it is safe to do so.
  • Remove as much excess water as possible by mopping and blotting with towels.
  • Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions to ensure even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. Remove any materials that are valuable or especially sensitive to moisture(Examples: painting, art works, computers, paper documents, and old books). 
  • Use Wooden Clothespins to keep the skirting of furniture off damp/wet floors. 
  • Hang draperies with coated hangers to avoid contact with wet floors. 
  • Hang furs and leather goods to dry separately at room temperature.

What NOT to do with water damage from a clean source:

  • Don't enter rooms with standing water where electrical shock hazards may be present. 
  • Don't enter affected areas where electrical objects are exposed to standing water.
  • Don't leave books, newspapers, magazines, or other colored print items on wet floors. This may cause staining. 
  • Don't leave Oriental rugs or other colored rugs on wet wall-to wall carpets, this may cause staining. 
  • Don't use your household vacuum cleaner to remove water, this could potentially cause electrical shock or damage to the vacuum cleaner. 
  • Don't TVs or other appliances while standing on wet floors, especially not wet concrete floors. 
  • Don't turn on ceiling fixtures if the ceiling is wet
  • Don't enter rooms where where ceilings are sagging from retained water. 

If you aren't sure if it's safe, it's always a good rule of thumb to call the professionals. Our crews are always ready to answer your calls. Call SERVPRO of Western O'Fallon/Wentzville at (636) 856-9700. 

Dealing with Contaminated Water Damages

8/1/2018 (Permalink)

Water Damage Dealing with Contaminated Water Damages This is an example of a contaminated water damage from a sewage back-up that came up through the homeowner's toilet in the basement.

When your toilet backs up into your newly finished basement, who are you going to call?

SERVPRO of Western O'Fallon/Wentzville crew technicians are specially trained to handle mitigation of a  contaminated water damage event such as this. Our crews are ready to respond to your emergency at any hours of the night with 24/7 emergency services. Before help arrives, we have constructed a list of Do's and Don'ts for contaminated water damages. 

Do this

  • Avoid all contact with contaminated area and items contaminated. 
  • Wash hands thoroughly if you had contact with contaminated items. 
  • If possible stay completely out of affected areas.

Don't do this

  • Don't spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't turn on the HVAC system if there is a possibility of spreading contaminated air particles. 
  • Don't use household fans to dry structure, this could also spread contaminants
  • Don't use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

Fire Damage Tips for Homeowners

8/1/2018 (Permalink)

Fire Damage Fire Damage Tips for Homeowners Don't try and take on the fire damage yourself, leave it to the professionals at SERVPRO.

The first two days after a fire can make or break the possibility of restoring your personal belongings. SERVPRO crew technicians of Western O'Fallon/Wentzville can help prevent fire damage from worsening with their extensive training and knowledge about smoke and fire damages. Our crew are available 24/7 for your fire damage needs before the damage in your becomes irreversible. Before help arrives, there are some things you can do to prevent damage from getting worse, as well as things that could worsen the damage. 

Things you SHOULD do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet. 
  • Keep hands clean. If you have soot on your hands it can further soil upholstery, walls, and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery, and high traffic carpet regions. 
  • If the electricity is already turned off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances. You can then protect these surfaces with a light coating of lubricant. 
  • If the heat is off during the winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on any household plants not destroyed. Change HVAC filter, but leave system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Things NOT to do: 

  • Don't attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Western O'Fallon/Wentzville franchise. 
  • Don't attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Western O'Fallon/Wentzville franchise. 
  • Don't attempt to clean any electrical appliances(TVs, radios, etc.) that may have been close to fire, heat or water without first consulting the appropriate repair service. 
  • Don't consume any food or beverages that may have been stored close to fire or heat. Food items may be contaminated.
  • Don't turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

If you have fire damages in your home, don't hesitate to call SERVPRO of Western O'Fallon/Wentzville at (636) 856-9700

Mold: Tips on the Invisible Enemy

8/1/2018 (Permalink)

Mold Remediation Mold: Tips on the Invisible Enemy Our technician Mike shows us a hidden colony of mold behind a water damaged wall.

Molds are naturally found in the environment around us, but some are more dangerous than others. Mold effects everyone differently, but most commonly the side effects of being exposed to mold are usually mild and appear similar to symptoms of a sinus infection.

Potential Side Effects from Mold Exposure

The EPA advised that the potential health concerns from molds are present for everyone, but concerns are especially high for young children, the elderly, and people with compromised immune systems. Mold can cause health problems but effects and how mild those effects are vary from person to person. 

How do I reduce my chances of mold growth? 

While you can't completely eliminate your risk for mold since it is a naturally occurring fungi in the environment, you can reduce your risks significantly by using these tips.

  • Find and address any standing water immediately. The longer water sits, the higher the chance for mold growth. 
  • Maintain safe temperature levels in your home. Too cold and water condenses on cold hard surfaces, too hot and humidity in the air won't dehumidify correctly in your HVAC system. 
  • Maintain good airflow in the house. A good circulation of cool air in your home will allow any moisture to evaporate from the air,
  • Keep indoor humidity between 30 and 60 percent.
  • Vacuum and clean often to reduce dirt and dust in the home. It has been found that 80% of mold grows on dust. 
  • Routinely check appliances that carry or hold water for leaks.

10 places homeowners tend to overlook when checking for mold:

  1. dishwashers
  2. Ice Maker connections and lines
  3. Washing machine connections
  4. Hot water heater
  5. Plastic P-traps
  6. Toilet connections and wax ring
  7. shower doors
  8. bathtubs(Jacuzzi style bathtubs with jets  can accumulate mold growth as well if they are not regularly used or cleaned out) 
  9. Exterior hose bib
  10. Outdoor sprinkler systems

If you have signs of mold growth in your home, do not hesitate to call SERVPRO of Western O'Fallon/Wentzville at (636)856-9700

Wildfire Damage Event

7/27/2018 (Permalink)

Fire Damage Wildfire Damage Event While wildfires don't occur in Missouri as often as in California, there is still eminent danger of wildfires in dry and windy conditions.

Wildfires are increasing their chances across the country during sweltering heat and high winds adding fuel to devastating blazes, which are encroaching on residential neighborhoods in areas of the country like Southern California. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of citizens of neighboring towns to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. The Santa Ana winds; which are enabling the fires to rapidly increase their reach, can have speeds in excess of 60 miles per hour. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. We are Ready to help, at SERVPRO of Western O'Fallon/Wentzville we are aware of the dry conditions in our Midwest region during these hot summer months. Our thoughts are with those living in neighboring areas who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Western O'Fallon/Wentzville is Here to Help®. 

About SERVPRO of Western O'Fallon/Wentzville

SERVPRO of Western O'Fallon/Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire or Soot Damage? Call Us Today – We’re Ready To Help (636)-856-9700

Tornado Safety

7/27/2018 (Permalink)

Storm Damage Tornado Safety Tornado alley is Oklahoma, Texas, Kansas, Nebraska, Colorado, and South Dakota. Missouri and Iowa are also included in this group often

Tornadoes can occur almost anywhere on land with favorable atmospheric conditions. These favorable conditions that tornadoes often form in are areas where a weather system with warm moist air, clashes dangerously with cold dry air. This clash of a cold front and warm front creates an instability in the atmosphere, therefore creating strong rotations of air columns. Tornadoes are one of the most dangerous weather disaster on land. The wind from tornadoes destroy both man-made and natural structures, uproot trees and electrical poles, and hurl debris around at deadly speeds. In the United States, tornadoes are most common in the great plains and Midwest states but they can happen anywhere. 

How to stay safe during a tornado

  • If you are in a building, find a safe place inside such as a basement or interior room on the floor closest to ground level without windows that you and your family members can fit it. 
  • If you find yourself in a tall building such as a skyscraper, try to find a safe hallway closest to the interior of the building and without windows. Do not try and make it to the ground-floor/basement if you are stories in the air; you most likely will not have time to make it there safely.
  • If you live in a mobile home where tornadoes occur often, it might be best to invest into a storm shelter. It is best to find a sturdy building if nearby, but if there is not shelter it is best for you to get out of the mobile home and lay on lower or flat ground.
  • If you are caught driving in a tornado, it is NOT safe to seek shelter under overpasses or bridges. If you are far enough away from the tornado and there are not many other motorists around you, you may drive away from the tornado at right angled directions. If you are close, park the car off the roadway and cover yourself inside the car below the windows or exit the car to seek lower ground and lay flat covering your head from debris. 
  • If you get caught outdoors away from buildings in a tornado, it is best to get away from trees and seek shelter in lower ground while laying flat and covering your head.

It's important to know the difference between watches and warnings.

  • A tornado watch is issued when there are favorable conditions in the atmosphere capable of creating a tornado.

  • A tornado warning is an alert to warn the general public that a tornado has touched the ground in the area or is going to. This is the time to get in a safe place.

If you find yourself with storm damage following a tornado or another natural disaster, call SERVPRO of Western O'Fallon/Wentzville at (636)-856-9700

Commercial

4/3/2018 (Permalink)

Restoring Your Western O'Fallon/Wentzville  Commercial Property After A Water Damage Event

 Commercial Water Damage Events Present Unique Challenges 

Flooding and water damage events at Western O'Fallon/ Wentzville  commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Western O'Fallon/Wentzville

SERVPRO of Western O'Fallon/ Wentzville  specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water

4/3/2018 (Permalink)

Faster to yourWestern O'Fallon/ WentzvilleWater Damage Event

SERVPRO ofWestern O'Fallon/Wentzvilleprovides 24 hour fire and water damage restoration service in Western O'Fallon/Wentzville

Flooding and water emergencies don’t wait for regular business hours and neither do we.SERVPRO of Western O'Fallon/Wentzville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO ofWestern O'Fallon/ Wentzvillearrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –636-856-9700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Western O'Fallon/ Wentzville

SERVPRO ofWestern O'Fallon/Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold

4/3/2018 (Permalink)

Does Your Western O'Fallon/ WentzvilleHome Have A Mold Problem?

Mold Damage

InWestern O'Fallon/ Wentzville, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call Us Today –636-856-9700

General

4/3/2018 (Permalink)

SERVPRO of Western O'Fallon/ Wentzville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Western O'Fallon/ Wentzville

SERVPRO of Western O'Fallon/ Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Faster to Any Disaster

4/3/2018 (Permalink)

For Immediate Service in Western O'Fallon/Wentzville , Call SERVPRO 636-856-9700

SERVPRO of Western O'Fallon/Wentzville  provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Western O'Fallon/ Wentzville. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 636-856-9700

Residential Services

Whether your Western O'Fallon/Wentzville  home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Western O'Fallon/ Wentzville  commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Water Damage, Lake St Louis , MO

4/3/2018 (Permalink)

Water Damage Water Damage, Lake St Louis , MO This customers Sump Pump failed and flooded the basement with standing water.

 Western O'Fallon/Wentzville Residents: We Specialize in Flooded Basement Cleanup and Restoration!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Western O'Fallon/ Wentzvile  basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 636-856-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Western O'Fallon/Wentzville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 636-856-9700

Fire Damage, O'Fallon, MO

3/29/2018 (Permalink)

Fire Damage Fire Damage, O'Fallon, MO These home owners thought the burn barrel was fully extinguished, however, there were still hot embers that caught the home on fire.

Western O'Fallon/Wentzville  Smoke and Soot Clean Up Fire Damage

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Western O'Fallon/ Wentzville Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western O'Fallon/Wentzville will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 636-856-9700

Storms & Floods

3/27/2018 (Permalink)

When Storms or Floods hit , SERVPRO of Western O'Fallon/Wentzville is ready!

Storm Damage

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Western O'Fallon/Wentzville.

SERVPRO of Western O'Fallon/Wentzville specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Western O'Fallon/Wentzville, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of1,650 Franchises across the country and eliteDisaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today636-856-9700

Water Damage

3/21/2018 (Permalink)

SERVPRO of Western O'Fallon/Wentzville provides 24 Hour Emergency Water Damage restoration service.

SERVPRO of Western O'Fallon/Wentzville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -636-856-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western O'Fallon/Wentzville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western O'Fallon/Wentzville

SERVPRO of Western O'Fallon/Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you suspect Mold Call SERVPRO of Western O'Fallon/Wentzville

3/6/2018 (Permalink)

Mold Remediation If you suspect Mold Call SERVPRO of Western O'Fallon/Wentzville Customer was out of town for 3 weeks, when they returned home they found that their entire trailer was flooded and filled with mold.

Wentzville/Western O'Fallon Residents:  Follow These Mold Safety Tips If You Suspect Mold

 Mold Damage: Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Western O'Fallon/Wentzville for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Western O'Fallon/Wentzville specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –636-856-9700

SERVPRO of Western O'Fallon/ Wentzville

2/28/2018 (Permalink)

SERVPRO of Western O'Fallon/ Wentzville provides 24 hour Fire and Water damage restoration services.

SERVPRO of Western O'Fallon/Wentzville  is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today  636-856-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Western O'Fallon/Wentzville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Western O'Fallon/Wentzville

SERVPRO of Western O'Fallon/Wentzville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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