An Unusual Day in Paradise
Imagine that you and your family get all packed up for the week to go to your lake house. Only to find out that when you get there, the water heater was leaking, for who knows how long, and flooded the whole condo. Now you've got six inches of standing water in the whole unit.
This is exactly what happened to a customer and luckily they knew just who to call! The customer contacted SERVPRO of Western O'Fallon/Wentzville office at 9:04 AM and we were on-site within the hour. Upon arrival, the crew began to scope the condo to know exactly what needed to be done. Our crew chief found all the walls that the moisture meter detected as wet and began to place air movers and dehumidifiers in the appropriate areas. They also began to tear out any affected materials to prevent microbial growth. The homeowner did not want the wallpaper to be torn out so we monitored the moisture of it and determined that after 2 days of still detecting moisture we would have to do a flood cut. The homeowner agreed it was in the best interest in order to dry the structure properly.
The crew did the flood cut in the needed areas and placed the air movers back to dry the structure properly. Once the home reads dry on the moisture meter the homeowner will be able to then start reconstruction and be able to enjoy his home away from home again!