Imagine this... You go to bed one night thinking your home is in tip-top shape. You wake to find that your toilet has been overflowing all night. You leave your bedroom to find out that your whole bathroom, hallway, and kitchen floors are now covered with water. You don't know who to call so the first person you think of is your insurance, they tell you to call SERVPRO. Here at SERVPRO of Western O'Fallon/Wentzville, we pride ourselves on our response time to calls. As soon as we get your call the team is on the way to your home. Upon arrival, we scope the damage, explain to you what the plan of action is, and get to work. The water mitigation took roughly a day or two and drying took 3 days. during mitigation, the technicians had to tear out some drywall in order to dry the structure properly. The technicians also had to demo the whole bathroom due to the being unsalvageable. After mitigation, the office made sure to send all paperwork to insurance in a timely manner so this homeowner could get their home back up and running.