24/7 Emergency Service
Water affects shopping center after hours
4/28/2022 (Permalink)
This flooded entryway was caused by a broken pipe.
This shopping mall manager was in a panic upon discovering standing water in four separate shopping center buildings from a busted pipe. He was quick to call SERVPRO of Western O'Fallon/Wentzville and our crew was onsite within 2 hours of the customer's initial contact.
Upon arrival, our crew began assessing the situation as quickly as possible. The crew chief took pre-mitigation photos of the buildings and drew a sketch of each. The rest of the crew began extracting the standing water, performing the demo needed in order to dry the structure properly, and began to set up drying equipment.
With the cove base pulled, holes drilled in the baseboards line in order to dry the structure properly, 50 fans, and 3 large dehumidifiers the structure took 3.93 days to dry to the IICRC standard. The crew chief monitored every day the equipment was there.
The property manager was pleased with SERVPRO WOW's response time that he promised to contact us for any other services he may need from us in the future and is going to refer us to others!