Recent Posts

No Job is Too Big

8/15/2019 (Permalink)

Our Owner By The SERVPRO Tractor Trailer

SERVPRO of Western O'Fallon/ Wentzville works with all Insurance companies. We can clean up mold, water and fire damage, carpets, air ducts and furniture along with any bio hazardous waste and crime scenes. You can see by the looks of the tractor trailer in this photo that there is no job too big for us to handle.

Tag you water shut off

8/9/2019 (Permalink)

man holding SERVPRO tag on pipe tag your water shut off

Do you know where your water shut off is in your house?  A leaking pipe in your walls can cause massive damage to the inside of your walls, your instillation, your drywall not to mention lead to mold in the future.  Knowing where your water shut off is in your house can help a lot.  Maybe you know where the shut off is but you may not be the one there when the issue is happening.  It is a good idea to locate it and tag it.  The shut off is normally in your basement on an exterior wall.  Make sure the tag is bright and easy to see.  We can get you a tag if you do not have one. 

Non weather-related water damage to your home is the second most common insurance claim.  You have worked hard for your home and the belongings.  Protect them every way you can.  

Should you clean your air ducts?

8/9/2019 (Permalink)

the inside of an air duct

Should you have your air ducts cleaned?  If you remove contaminants from your home’s air duct system, the effects of dust and mold reduced. Clean, healthy, circulating is exactly what people who are sensitive to indoor air contaminants need.  Allergies are at an all-time high in America. These types of people are very likely to notice an instant relief once they have cleaned their air ducts.

Here are some reasons that you might want to have your air ducts cleaned.

  1. Allergies. Air ducts are an ideal breeding ground for bacteria, mold, fungi, and other allergens.  Kids 4 years old and younger are extremely vulnerable. A lot of times this will lead to allergies or asthma.  
  2. Mold.Air ducts that are in a basement have been exposed to water or moister at some time. This will lead to mold growth.  An anti-microbial should be fogged into the system after the cleaning to prevent future growth.
  3. Pets. Animal hair will build up over time. Not only causing allergy problems but also cause the HVAC system to not work properly.
  4. Dust. New home owners can find this particularly frustrating. They will dust and dust everyday only to find that there is always a new layer.  Until you clean the construction dust out of the air ducts this will happen.
  5. Efficiency. By getting rid of the years of build up of pet hair , dust, and insects you will not only have a healthier home but your HVAC system will be able to run at top performance and will in turn last longer.

Get The Flood Out

8/1/2019 (Permalink)

Setting up water extractors

We have had a lot of rain here in the Western St. Charles O'Fallon/ Wentzville area.  We had a client call us when they discovered 29 inches of water in the crawl space of their business.  With all of this rain the sump pumps are working on over time and that will cause them to just not be able to do the job any longer or just break all together.  Please check your basements.  This could have caused so  much more damage had they not caught it before the water came up through the floor.  We were able to come in through the window and down into the crawl space with extractors and get the water out. and followed that up with putting in what is called a desiccant dehumidifier.  This type of dehumidifier works best when we are dealing with extreme temps rather it be extremely cold or extremely hot.  

Getting rid of mold

7/2/2019 (Permalink)

Air Scrubber

Mold is its own beast.  I know you can go on Pinterest and find all kinds of ways to get rid of mold.  The fact of the matter is that for the most part those solutions are simply masking the problem.  Yes the mold will go away for a while and everything will be great but unless properly removed it will come back.  This picture is of a Air Scrubber.  What this machine is doing is pulling the air into it,  the air is going through a filter that is trapping the mold and then shooting the good air back out.  Because when you see mold it is more than likely not just where you see it but it is also in the air.   

Fire- What To Do Till Help Arrives

7/1/2019 (Permalink)


When cleaning up after a fire it is very important to clean it properly or you can cause the smell of smoke to set in.  You want to limit movement in the home to prevent soot particles from spreading and causing more damage.  Place a clean towel or old linens on rugs and high traffic areas and upholstery,  put a coat of petroleum jelly or oil on chrome faucets, trim and appliances.  place aluminum foil or wood blocks between furniture legs and wet carpet.  DO NOT wash any walls or painted surfaces.  DO NOT shampoo carpet or upholstery.  DO NOT clean electrical equipment.  DO NOT send clothing to a dry cleaner.

What Can Water Do To Your Home

6/20/2019 (Permalink)

Water in a basement

Here in the Mid West we are facing major flooding.  There are many people displaced from their homes.  The water levels have been rising.  So you may wonder what that means for your home after the water goes down.  Well the bad news is that mold will start to grow as fast as 24 hours.  So if your space has had water sitting for more than that you will for sure want to check for mold.  I said the bad news like there was good news.  I guess you can say the good news is that if you are reading this you are safe.  The drywall can be cut out and replaced and things can be replaced if needed.  The fact of the matter is water can be dangerous.  Not only when it is there but also when it has been removed.  Be sure you take to proper measures to get rid of all the moister and make it "Like it never even happened."  

Employee of the Month

6/18/2019 (Permalink)

Best Fire Content Cleaner Ever!!!!

We want to give a huge shoot out to Janet Hallam.  Janet is an amazingly hard worker.  She is extremely honest and trustworthy, those traits are a must have in our line of work.  She has been with us from the beginning.  she may look familiar to you and that is because she is Joanne's twin sister.  They share a lot of the same qualities.  She is not afraid to get dirty and do whatever it is that we need done.  Janet puts in a lot of after hours time.  She is our main fire content cleaner.  We wanted to Thank Her for all she does and let her know that NO GOOD DEED GOES UNNOTICED!!!!!!!!!!!!

Be involved in the community

6/17/2019 (Permalink)

Marketing team at a golf tournament

SERVPRO of Western O'Fallon/ Wentzville loves to be involved in our communities that we service.  One way that we stay involved is to sponsor and volunteer at golf tournaments in the area.  We have so many great organizations right here in our community that give back.  By volunteering and sponsoring their events we are able to also give back to the #Wentzville, #LakeSt.Louis #FlintHill, #O'Fallon and surrounding areas.

We Built This Business on Respect and Customer Service

6/12/2019 (Permalink)

The leaders of our SERVPRO family

SERVPRO of Western O’Fallon/ Wentzville is a family owned and operated business. Greg and Joanne Young come from the corporate world and they decided to go out on their own. After much research they decided that becoming part of the #SERVPRO family was what they wanted. They wanted to be a part of a company that was all about customer service. They knew that they wanted to grow their business on customer service. If you are lucky enough to work here then you are part of their family. They do not treat their employees like just an employee, they treat their employees like their family. They take care of all of us as if we were each one of their children. With that kind of environment it makes everyone want to do whatever it takes to grow the business. That kind of positive attitude is what you will see not only in the office but also on any job.We specialize in #Fire, #Water and #mold #remediation. We also clean #airducts, #carpets and even the air with a machine called an #ozone machine.We are members of #LBB, #WesternStCharlesCountyChamber, and #BNI. Our technicians and our owners carry certifications such as #IICRC, Water , Fire, Mold and #ASD