What You Can Do Until Help Arrives
Homeowners putting out a fire can be worse than the fire itself. The first 48 hours after a fire damage can be the difference between restoring and replacing your property and personal belongings. SERVPRO can provide a timely response with mitigation services ranging from fire, smoke, and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible. What can you do until help arrives you ask? Well, you can limit movement in the home to prevent soot particles from spreading and additional damage from occurring, place clean towels or old linens on rugs and high traffic areas and upholstery, coat chrome faucets, trim and appliances with petroleum jelly or oil, place aluminum foil or wood blocks between furniture legs and wet carpet, do not wash any walls or painted surfaces, do not shampoo carpet or upholstery, do not clean any electrical equipment, and DO NOT send clothing to a dry cleaner since improper cleaning may set the smoke odor. Emotions often sweeps over the homeowner after fire ravages a home. Fear, uncertainty, stress, and doubt about the future can overwhelm a property owner long after the flames are extinguished. So, after the first responders rescue the property, let your local SERVPRO help you restore it. With our industry approved training to employ rapid response, the utmost professionalism, cutting-edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind, as well. So, before risking further damage by attempting to clean up the damage yourself, call SERVPRO of Western O'Fallon/ Wentzville to make it "Like it never even happened."